Shipping & Returns Policy

Shipping

Orders of $100 or more receive free standard shipping (excluding bulky goods).

Orders under $100 will be shipped by Standard Shipping with Tracking at a flat rate of $10 (excluding bulky goods).

You may upgrade to Express Shipping for a flat rate of $13 (excluding bulky goods).

Once your order has been dispatched you will receive an email notifying you along with a tracking number to track your order.

Please allow up to 2 business day for your order to be shipped.

In Store Pick Up

Please wait until you receive an email advising your order is ready to pick up before coming in store to collect. Orders will normally be ready to pick up the next day, excluding pre-order items.

Returns

Here at Little Love of Mine we aspire for you to be truly satisfied with your purchase. If for some reason you are not satisfied or have changed your mind you can return any full priced item within 14 days for a refund or store credit which can be used either in store or online.

Sale items and gift cards are non-refundable.

It is considered a Sale item when an item is:

(a)  marked at a discounted price; (b)  purchased during a temporary promotion period (ie VIP Days, One Day sales, discount offers etc); or (c)  purchased using a coupon or a promotional code;

Sale items can be returned within 14 days for a store credit which can be used either in store or online.

Change of mind returns cannot be offered on final sale items as indicated in the product description of sale products, swimwear, underwear and jewellery.

In order for a return to be processed, it must be pre-arranged by emailing hello@littleloveofmine.com.au, or by ringing 02 4048 1737. The item/s must be returned in the original, unworn condition with all tags attached and receipt of goods included.

Note: the store credit or refund amount is for the item/s only and does not include the postage charges.

Exchanges

We are happy to exchange for change of mind. Just contact us by email or phone, quote the style & receipt number, if the product is still available we will hold for you for 7 days.

Faulty Products

To ensure you are happy with your purchase we thoroughly check all items before they are sent. We hope you never receive a faulty item, but on the rare occasion if an item is faulty or damaged please contact us via email: hello@littleloveofmine.com.au or ring  02 4048 1737 within 14 days. We can either send you out a postbag for your return or refund the item plus the postage when the parcel arrives. We are happy to refund or replace the item if available.

Afterpay

Afterpay is an interest free payment plan option where you can spend up to $1,000.

The funds for the first payment will need to be available on your card at the time of purchase. Note that orders purchased with Afterpay and returned are only entitled to an exchange or store credit. No refunds can be processed for Afterpay orders.

The minimum spend to use Afterpay as a payment option is $100 (including postage fees).

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